I am recieving notifications when my app is open, why won't my phone notify me when the app is closed? : Hikvision Portal

I am receiving notifications when my app is open, why won't my phone notify me when the app is closed?

Modified on: Fri, 7 Oct, 2022 at 5:10 PM

Question:

I am receiving notifications when my app is open, why won't my phone notify me when the app is closed?

Answer:

If you are getting event notifications within the app, but you can't see them when the app is closed, please enable "push notifications" for Hik-Connect within your phone settings.