ECI-T24F2, the cameras that are came in the kit NVR system, ERI-K216-P16, cannot be recorded on motion.




DEVICE INFO:
NVR: ERI-k216-P16
FW 4.30.216 B210629


IP Camera: ECI-T24F2

FW: 5.5.120 210630



SOLUTION:

Please check the firmware of the camera and upgrade to the one below,

https://cloud.hikvisionusa.com/index.php/s/gpmY3crXr9xc6wa