What does error code 2022 mean when I am resetting my password?

Modified on: Tue, 29 Nov, 2022 at 4:49 PM

Question:

Answer

When resetting a password using the SADP tool and the error code 2022 populates the xml files are corrupted or no longer useable. Regenerate the xml files using the SADP, reply to the email sent by the Hikvision analyst explaining the error code and re-attach the newly generated xml files. If the error persists contact technical support with a computer that is connected to the network and has internet connectivity as a remote session may be required