Question:

Will defaulting my device unbind it from Hik-Connect? I no longer have access to the old account it was bound on; can I just default the device instead or going through the unbind process?


Answer:

No, once a device is bound to a Hik-Connect account, it will need to be deleted or unbound from the account to add a new main user. Defaulting the device will not remove the device from the Hik-Connect account.