I have a HD1/HD2 WiFi doorbell and can't get it to maintaing a reliable connection on the WiFi router whick is on the second and over 50ft. away. Whats wrong.?

Question:

I have a HD1/HD2 WiFi doorbell and can't get it to maintaing a reliable connection on the WiFi router whick is on the second and over 50ft. away. Whats wrong.?

Answer:

The Wifi Router/AP should be on the same floor as the doorbell and should be within 30 feet of the WiFi it is connecting to. Anything further can have spotty connection issues.

Also it is reconned if the AP or router supports dual band, theat the 2.4GHz. and 5GHz. bands are not combined.  They should be seperated each having their own SSID.