What can I do if my camera has water damage?

Modified on: Thu, 3 Nov, 2022 at 5:11 PM

Question:

Answer:

In the event the seal is broken and the camera experiences water damage the camera will need to be replaced. The camera will need to have a intact seal and cannot function properly without said seal.Contact the place of purchase for warranty information, Hikvision RMA department or use the following link for additonal resources:

https://us.hikvision.com/en/support-resources/warranty-rma/rma-policy