TABLE OF CONTENTS


Overview

This solution guide covers everything needed to know for the setup and configuration of the Hybrid SAN DS-A71024R/440 to prepare for deployment with the use of HikCentral for auxiliary storage or storage for standalone devices such as cameras or encoding devices. The setup will include the product and its accessories, pre-installation/ setup requirements, installation of all hard drives, physical connection points, and activation using our SADP software, RAID configuration, and initializing the drives.


In short, the setup consists of the following: unpacking the server, waiting 12 hours before power on, installing the drives, connecting both power cables/network cables, activating the server with SADP, configuring the RAID with the One-Key setup in the Storage Management System, setting the device time, and finally initializing the drives (format) in the Hybrid SAN System interface.


This model Hybrid SAN is unique because it offers a one-touch setup configuration of the RAID array and does not require manual configuration of the array like our other models (DS-A80624S, DS-A81016S, DS-A82024D). There is an optional monitoring application; Storage Center Maintenance Client that allows the operator to monitor the health & status of the server. This application would be ideal if used with a standalone product such as cameras, NVRs, or DVRs. If your project is using HikCentral then you do not need this application as HikCentral will monitor the health & status via the Health Monitoring from the web client or control client. Additionally, the Hybrid SAN offers its own built-in health & status monitor via the Storage Management System web interface.


There are two web interfaces/systems that will need to be accessed to complete the setup; Storage Management System, and the Hybrid SAN System. Once the setup is completed in both web interfaces the Hybrid SAN server is set up and ready to be deployed to HikCentral following a separate setup guide, or configuring to be used for recording storage with other devices such as cameras, NVRs, or DVRs also followed up in a separate setup guide. These setup guides are linked at the bottom of the article.



Unboxing

NOTE: The hard drives are not preinstalled and will come in two seperate smaller boxes along with the main server box for a total of 3 boxes for this product.


Box contents: 

  • 1 x DS-A71024R/440 (Server)
  • 22 x Hard Drives (Model: KH7220AH)
  • 1x Set of Rails
  • 1x Rail Screws Set
  • 1x Hard Drive Screws (100pcs)
  • 1x Set of Security Keys (2pcs)
  • 1x Hikvision Security HDD Cover
  • 2x Power Cables
  • 3x Network Cables
  • Initial Power-On Precaution Document


Depending on how the item was transported you may have a shock action placard on the outer side of the main server box, before you unpack the main server please take note that there is no damage. 




Prerequisites

NOTE: Please do not turn the server on for at least 12 hours before operation.

Initial Power-On Precaution

  • Ensure there is no visible damage to the device. 


  • After you have unboxed the server please make sure it is on a flat level surface (no tilting is allowed), mounted with rails, or placed on a rack shelf before operation.


  • Connect both power cords of the device to the power socket and wait for 12 hours before starting up (drives should not be installed yet)
    • This is due to long-term storage and shipping, to allow the device and the current ambient temperature to equalize and avoid current overshoot due to cold boot. 


  • If the device has been transported and stored for more than 10 days; remove the drives and repeat the process above, after 12 hours start the device for 30 minutes with the drives removed. Power down the device by holding the power button for 5 seconds, inserting the drives, and powering back on. 



Installation

Hard Drives Information

  • This model Hybrid SAN comes with 22 SATA 20TB Western Digital Ultrastar Data Center DC HC650 (Hikvision Model: HK7220AH) hard drives that have been optimized specifically for Hikvision Hybrid SAN storage. 


  • Currently, we do not advise or recommend mixing drive models in order to maintain system integrity, SMART features, and function.


  • Please contact an authorized Hikvision dealer for replacement drives or Hikvision Technical Support Team for more information about drive compatibility or warranty. 



Hard Drive Installation

  • Remove 22 HDD trays from slots 1 - 22 (leaving slots 23 - 24 empty) and carefully mount each hard drive with four screws (two on each side). Verify the holes match up on the tray with the drive to avoid stripping the screw, only a few pounds of torque is required do not over-torque. 


  • Take note of the SATA & Power connection on the mainboard, when sliding the drive back into the slot push gently but firmly until the bracket tray locks/clicks into place.


  • It is recommended to do a test fit with one drive to help identify where in the tray the drive should be mounted, or use the below picture as a reference.


  • Once all drives are seated and installed, power on the server by pressing the small power button located on the front upper left-hand side of the server (To turn the server off, hold the power button for 5 seconds).


  • The server will fully boot from POST and into the OS in approximately 5 minutes, take note of each drive slot and verify a blue LED light is on in front of the tray, this will help to determine if a drive has been installed correctly and powered on. 



NOTE: Verify drive direction is correct so that it is not plugged in backwards when installed.



  • Take note of the key number if lost contact our RMA team and provide the model number and key number for replacement. rma.usa@hikvision.com.



  • Below is an example image of the included HDD security cover that is optional to install.

Physical Interface

  • Both power cables are recommended and required to properly power the unit. This unit is equipped with a VGA display output however for this setup it is recommended to simply use the web interface for the configuration. For the setup and SADP detection use port 12 and connect to your local LAN network switch. 



Activation

  • The server first needs to be activated using our SADP tool which will help to scan the local area network and find the device on the network. Download SADP by clicking here.


  • Select the device in SADP, activate it, and assign an IP address. The administrator password requires  8 to 16 characters. Use a combination of two or more kinds of the following: digits, lower-case letters, upper-case letters, special characters. The combinations of digits+lower/upper-case letters only are not allowed.


  • When trying to activate the device in SADP if it fails to activate it is most likely because the password does not meet the minimum requirements, or SADP may need to be closed and run as administrator if getting activation errors. 


If you do not see the device listed in SADP, use Port No. 12 for network management on the server to configure the setup.
See No. 12 on physical interface diagram to locate the LAN port.
After the initial setup is compelted if additional LAN ports are required they can be setup from the Storage Managment System > Device > Information Overview > Modify Netowrk > Settings.




Storage Management System

  • There are two interfaces that need to be configured, both are accessible via the web interface. The first interface is the Storage Management System, and the second is the Hybrid SAN System which will be configured after this setup. 


  • The Storage Management System interface is accessed via the web configuration and is designed to configure the HDD RAID, view HDD status, device health, RAID recovery, set server time, configure network NICs, password reset, and firmware upgrades.


  • The web interface for the Storage Management System can be accessed by using the address below. The default URL is a secured HTTPS and will always be port 2004.


https://<IP Address of Hybrid SAN>:2004/


NOTE: Internet Explorer is recommended since not all web elements will display correctly in other browsers. 


NOTE: To locate the IP address of the Hybrid SAN please use SADP



  • After logging into the web interface click the icon (quick configuration) on the top toolbar in the upper right-hand corner. 


  • After clicking the quick configuration icon the system will gather and load its resources.



  • Once the configuration scan is complete choose the One-Key setup.



  • Select the One-Key option and select the RAID configuration type. 


NOTE: Due to the One-Key setup configuration; the Array, Storage pool, and LUNs are all pre configured paremeters which can not be modified or changed. If you require more advanced options over the storage configuration we recomended using DS-A80624S, DS-A81016S, DS-A82024D.


NOTE: If you decide to change the RAID configuration with this system design it is required to reset the entire system from Storage Management System > Maintenance > All system settings reset (the reset will retain password, system time and device IP).




  • The configuration time will vary between 10 - 15 minutes. (please do not close the page or reload the page) if the time has been more than 20 minutes and the page does not refresh, open another tab and log in to verify the status has been completed, if at that point the progress is completed refresh the main tab. 



  • When the setup is complete a brief prompt will display in the bottom right hand of the screen letting you know the setup is complete. (this prompt is fast and will disappear if not watching) 


  • After the setup is complete you may notice the Total Capacity is red, do not be alarmed as the system is still detecting the total capacity and will update automatically. 



  • After the One-Key configuration, you will notice the notifications in the alarm center. These simply are alarms since we have not yet completed the setup (format / initialized) for the drives. 


  • This will be taken care of in the next step when logging into the Hybrid SAN System interface to complete the setup. After the drives have been initialized these alarms will be cleared. 



  • The last step is to configure the device time. Navigate to the Maintenance menu and click Time Management. The Hybrid SAN interface will get its time after it is set from here. 


  • The setup is now completed within the Storage Management System configuration interface, to complete the entire server setup please follow the steps for the Hybrid SAN System web configuration.


NOTE: You will need to use an IP address with the NTP option, domain names are not supported.
NOTE: All devices (NVR, DVR, Cameras) are required to be in the same timezone as the Hybrid SAN, if the time is not set or not in the same timezone as the devices there will get an error when adding devices and they will not add or record.



Hybrid SAN System

  • The Hybrid SAN System web interface is the last step needed to configure the storage server for deployment. The steps below will help to log in, create a password, and initialize the drives (format).


  • There are two options to log into the web interface; by selecting Login from the Overview tab on Storage Management System, or following the IP address below:


http://<IP Address of Hybrid SAN>/


  • On the first login, there will be a prompt to create a password (it is suggested to use the same password created for the Storage Management System interface, however, be free to use a different password)


  • Password Requirments: Valid password range [8-16]. Use a combination of numbers, lowercase, uppercase, and special character for your password with at least two kinds of them contained.



  • Once logged in to the Hybrid SAN Configuration interface navigate to the Configuration tab and then Storage. Select all of the drives and click Format.



  • The system will now format all drives, view the status of each drive in the background. Depending on the RAID configured it can take between 5-10 minutes to complete. 



  • At this point, the entire setup is now completed. The Hybrid SAN server is now ready for deployment with HikCentral or standalone devices such as cameras, NVRs, or DVRs. 



Additional Options | Adding Device

Please use the following links below to help add the storage server to HikCentral, how to add cameras, NVRs, or DVRs:


Adding Hybrid SAN to HikCentral Setup Guide


Adding Cameras, NVR / DVR to Hybrid SAN Setup Guide


For HikCentral please refer to "Adding Hybrid SAN" via the web client user manual for HikCentral. More information coming soon.



Storage Center Maintenance Client


Download and setup guide both available from help section in the web interface of the Storage Management System.


Notes

NOTE: The hard drives are not preinstalled and will come in two seperate smaller boxes along with the main server box for a total of 3 boxes for this product. 


NOTE: Please do not turn the server on for at least 12 hours before operation.


NOTE: Verify drive direction is correct so that it is not plugged in backwards when installed.


NOTE: Internet Explorer is recommended since not all web elements will display correctly in other browsers. 


NOTE: To locate the IP address of the Hybrid SAN please use SADP


NOTE: Due to the One-Key setup configuration; the Array, Storage pool, and LUNs are all pre configured paremeters which can not be modified or changed. If you require more advanced options over the storage configuration we recomended using DS-A80624S, DS-A81016S, DS-A82024D.


NOTE: If you decide to change the RAID configuration with this system design it is required to reset the entire system from Storage Management System > Maintenance > All system settings reset (the reset will retain password, system time and device IP).


NOTE: You will need to use an IP address with the NTP option, domain names are not supported.


NOTE: All devices (NVR, DVR, Cameras) are required to be in the same timezone as the Hybrid SAN, if the time is not set or not in the same timezone as the devices there will get an error when adding devices and they will not add or record. 


NOTE: During the initial setup you are able to choose a password for both web logins, however if you forget the password for either "Storage Management System" or "Hybrid SAN System" logins please use SADP or the Storage Management System login URL to find the password reset option to export an XML. The Hybrid SAN System login URL does not have the option to reset the password. Once the password reset has been submitted the password XML reset request to our technical support team, the new password created will be applied to both portals.




Bugs & Known Issues

Please disregard both of the following prompts, they are both system bugs:


The following prompt will display after the one-touch setup is completed by clicking on the quick setup icon under Storage Management System: lower right-hand corner "Please confirm whether to save the current system configuration..." 



The following prompt will display on each login for the Hybrid SAN web interface screen.