Question:
I'm trying to log into my Fisheye camera so that I can dewarp it, but it keeps telling me I don't have Direct X even though I've installed it multiple times. What's going on?
Answer:
DirectX will not be correctly detected unless you are accessing the camera from the LAN. The easiest way to do this is to enable Virtual Host on the recorder through Configuration -> Network -> Advanced ->Other and then accessing the camera through Configuration -> System -> Camera Management -> IP Camera. Accessing it that way will allow you to view and modify your camera as intended.