I have installed the plugin in my internet browser for a Hikvision IP camera, but can't see the live view in the browser. What can i try to get the live view to show up?


Try the following:

  • Disable all antispyware/antovirus.
  • uninstall then reinstall the plugin. 
  • Make sure if you are using a browser other than internet explorer that the cameras firmware is above 5.5.x. If below this firmware version you will need to use IE. 
  • Disable the Windows firewall.
  • If after installing the plugin for IE (Internet Explorer) and you are not prompted at the bottom to click "Allow". Default the browser in "Tools->Internet Options->Advanced->Reset". Then restart the computer.