My recorder is online but there are no cameras on the main view of my IVMS 4200


Go to Maintenance and Management >Device Management > Groups. If no groups are present select 'add group' and name it, press 'import' in the middle of the screen and a list of devices will populate expand the menu of the devices you want to add and check the box of each device. Take note that the devices that are highlighted have cameras associated and those that are grayed out do not have cameras. When completed in selecting the cameras select the 'Import' at the bottom of the screen.