Question:

How do I add devices to the Hik-Connect website?


Answer:

  1. Log into the Hik-Connect app through the website (www.hik-connect.com)
  2. Click on 'Add' > put in the device serial number > search
  3. It will show you the device model and serial number, click on the '+' on the image
  4. It may ask you for a verification code, you can find this in the platform access/Hik-Connect section in the local gui of the recorder, or a label on the device/box it came in
  5. You will then see it online in the 'Device management' list in the website.